To place an inquiry for furniture on STORY website, follow these simple steps:

1. Register on our website: Log in or if you are a new user, start by creating an account on STORY website. Click on the “Register” button and fill in the required details to set up your account.

2. Browse and Configure: Once your account is set up, start browsing through our extensive collection of furniture. You can use our advanced search filters to narrow down your choices based on your preferences.

3. Customise your Furniture: We understand that every design project is unique, and that’s why we offer customisation tool. Select the furniture piece you love, and then customise it to match your specific requirements by clicking the CONFIGURE button. You can choose from various colours, materials, dimensions, and finishes to create a truly personalised piece.

4. Add to Cart: After configuring your furniture, add it to your project cart by clicking the “Add to Cart” button. You can continue exploring our collection and add more items to your cart as needed.

5. Place Inquiry: Once you have added all the desired furniture pieces to your cart, proceed to the checkout page. Instead of completing the purchase immediately, you will find an option to “Place Inquiry.” Click on this button to submit your inquiry for the selected furniture items.

5. Our Team Will Get in Touch: After submitting your inquiry, our dedicated team will review the details and get in touch with you shortly. They will assist you further, answer any questions you may have, and provide you with personalised assistance for your design project.

At STORY, we strive to make the furniture selection and inquiry process as smooth and efficient as possible. Register, customise, and inquire with ease, and let us help you turn your design visions into reality. Experience the joy of creating personalised and functional spaces with our exquisite furniture pieces. Start your design journey today!

Absolutely! At STORY, we understand that every design project is unique, and we offer full customisation options for our furniture. To match your specific requirements, follow these steps:

1. Click the “Configure” button: When you find a furniture piece you love, click on the “Configure” button next to it. This will take you to our intuitive customisation interface.

2. Customise your Furniture: In the configuration interface, you can personalise the furniture to your exact specifications. Choose from a variety of options, including colours, materials, dimensions, and finishes. As you make your selections, the 3D model of the furniture will update in real-time, giving you a visual representation of your customised design.

3. Download CAD Model or Detailed PDF: Once you are satisfied with your customised design, you have the option to download the CAD model of your configuration or a detailed PDF that outlines all the customisations you’ve made.

Click “Add to Cart”: After reviewing and downloading the necessary files, simply click the “Add to Cart” button. Your customised configuration will be added to your cart.

With our easy-to-use customisation interface and downloadable files, you can confidently create furniture that perfectly matches your vision and requirements. At STORY, we believe in empowering you to make design decisions that reflect your unique style and preferences.

At STORY, we work with a variety of furniture manufacturers, each with their own unique production process. As a result, the delivery time for your furniture may vary depending on the specific manufacturer and the complexity of your order.

To provide you with an accurate delivery date, we will review the specifics of your inquiry and coordinate with the relevant manufacturer. Once we have gathered all the necessary details, we will confirm the estimated delivery date to you.

In most cases, the delivery time for our furniture ranges from 4 to 8 weeks. However, please keep in mind that this is a general estimate, and the actual delivery time may vary depending on the factors mentioned above.

Rest assured, our team is committed to ensuring that you receive your furniture as efficiently as possible without compromising on quality. We will keep you informed throughout the process, and you can always reach out to us if you have any questions or concerns.

Yes, we do offer assembly services for our furniture. We understand that assembling furniture can be a time-consuming and sometimes challenging task. To make your experience as convenient as possible, we provide assembly services as an additional offer.

If you require assembly for the furniture you are interested in, simply leave a note in the inquiry form during the checkout process. Let us know if you would like to avail the assembly service, and our team will get back to you to discuss the details.

Our skilled professionals will ensure that your furniture is assembled with precision and care, saving you time and effort. You can trust us to handle the assembly process, allowing you to enjoy your new furniture without any hassle.

We strive to provide accurate and comprehensive information about our offer on the website. You can find all the details you need in the tab section on the product page.

To access the dimensions and specifications of a specific furniture piece, simply navigate to the product page of your interest. There, you will find various tabs containing detailed information about the product.

1. Download tab: You can download the product card, which contains essential information such as dimensions, materials used, and available finishes.

2. Dimensions Tab: Check the “Dimensions” tab for a breakdown of the exact measurements of the furniture piece, ensuring it fits perfectly into your space.

3. Finishes Tab: If there are multiple finish options available, the “Finishes” tab will provide you with details about each option.

Configuration Tool: If you are customising a piece of furniture using our configuration tool, the dimensions of the customised product will be displayed by clicking three dots icon on the 3d field and then show dimensions button, so you can visualize and ensure it meets your requirements.

We are provide all the necessary details, and aim to help you make informed decisions about your furniture choices.

If you have any further questions or need additional information about a particular product, please feel free to reach out to us. Our dedicated team is always ready to assist and ensure you have a delightful shopping experience at STORY.

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1. Personalisation: Cookies allow us to remember your preferences. This ensures a seamless and customised experience each time you visit our website.

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You have the option to manage and control cookies through your browser settings. You can choose to accept or decline cookies or delete them from your device at any time. However, please note that certain features on our website may not function optimally if cookies are disabled.

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